Shipping Policy

This Shipping Policy outlines the shipping, delivery, and order processing practices of 123 MOBILE HUB. This policy is provided in compliance with Shopify and payment gateway requirements.

Business Information

Merchant Name: 123 MOBILE HUB
Registered Address: 08-02-644/1/2, HI LINE COMPLEX, Road No. 12, Banjara Hills, Khairatabad, Hyderabad, Telangana – 500034
Operational Address: 08-02-644/1/2, HI LINE COMPLEX, Road No. 12, Banjara Hills, Khairatabad, Hyderabad, Telangana – 500034

Order Processing Time

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Order processing includes order verification, quality checks, and packaging.

Shipping Coverage

  • We currently ship orders within India only.

  • Delivery availability may vary based on the customer’s location and serviceability of courier partners.

Shipping Methods & Partners

  • Orders are shipped using reliable third-party courier and logistics partners.

  • Shipping method is selected based on delivery location, package size, and service availability.

Estimated Delivery Time

  • Metro & Urban Areas: 3–7 business days after dispatch

  • Semi-Urban & Rural Areas: 5–10 business days after dispatch

Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or regional restrictions.

Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.

  • Any promotional free-shipping offers will be mentioned on the website at the time of purchase.

Order Tracking

  • Once an order is shipped, customers will receive tracking details via SMS or email, where applicable.

  • Tracking information may take up to 24 hours to become active after dispatch.

Delays & Exceptions

While we strive to deliver orders on time, delays may occur due to:

  • Incorrect or incomplete shipping address provided by the customer

  • Natural disasters, strikes, or unforeseen logistical issues

  • Courier partner operational delays

123 MOBILE HUB shall not be held liable for delays caused by such circumstances.

Damaged or Missing Packages

  • Customers are requested to inspect the package at the time of delivery.

  • Any damage, tampering, or missing items must be reported to us within 24 hours of delivery.

Address Accuracy

Customers are responsible for providing complete and accurate shipping details. Orders returned due to incorrect or incomplete addresses may result in additional shipping charges.

Contact Information

For shipping-related questions or assistance, customers may contact us at:

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on this page.